Information We Collect
We collect several types of information for various purposes to provide and improve our services to you.
Information You Directly Provide
- Contact information: Name, email address, phone number.
- Demographic information: Age (to ensure you meet the legal age for tattoos).
- Health information: Medical history relevant to tattooing (e.g., allergies, medications).
- Tattoo design details: Images, descriptions, reference materials.
- Photos/videos: Before and after photos of your tattoo (with your consent).
Information Collected Automatically
Usage data: When you visit our website, we may collect information about your browsing activity, such as the pages you viewed and the time you spent on those pages. This information is collected using cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and fulfil tattoo services, including consultations, design creation, and tattoo execution.
- To communicate with you about your appointment, aftercare instructions, and potential promotions (with your consent).
- To improve our website and services.
- To send you marketing communications from us or third-party marketing companies (with your consent).
- To comply with legal and regulatory requirements.
Marketing Communications
We will only send you marketing communications (e.g. Emails, SMS messages, phone calls) with your prior consent. You can withdraw your consent at any time. Here's how you can manage your marketing preferences:
- Unsubscribe from emails: You can unsubscribe from our email marketing list by clicking the "unsubscribe" link at the bottom of any marketing email we send you.
- Text message marketing (SMS): If you receive marketing text messages from us, you can reply "STOP" to the message to opt out.
- Phone Calls: You can opt out of receiving marketing calls by informing us of your preference at any time.
Sharing Your Information
We will not share your personal information with third parties except in the following cases:
- With your consent: We will only share your information with third-party marketing companies if you have explicitly consented to receive marketing communications from them. You can withdraw your consent at any time.
- To service providers: We may share your information with third-party service providers who assist us in operating our business and website (e.g. appointment scheduling software, payment processors). These service providers are contractually obliged to keep your information confidential and secure.
- For legal reasons: We may disclose your information if required by law, subpoena, or court order.
Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. We may also retain certain information for legal or record-keeping purposes, in accordance with UK regulations.
Your Rights
You have certain rights regarding your personal information, including:
- Accessing and rectifying your data.
- Requesting to erase your data.
- Objecting to the processing of your data, including for marketing purposes.
- Restricting the processing of your data.
- Withdrawing your consent at any time.
Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.
Children's Privacy
Our services are not directed to children under the legal age for tattoos in the UK. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact us at [email protected] or 07736503583.
This Privacy Policy is effective as of 16/04/24.